May 26, 2022 4:00:00 PM
The Best Approach When Giving and Receiving Feedback
HOW CAN I GET BETTER AT RECEIVING FEEDBACK FROM OTHERS? Recognizing the need to gather feedback from employees, peers, and customers is your first step to improving communications. The most important thing you can do is be approachable. If someone offers feedback, he or she is doing so for a reason. Do not assume what the person will say. Listen carefully and focus on what is being said. Do not get defensive or interrupt. Be mindful of your responses and watch your body language; both will tell the other person if you are genuinely interested or tuning out.