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Entries related to: risk-management

Are you ready for Brake Safety Week?

  Contributed by the Commercial Vehicle Safety Alliance   The Commercial Vehicle Safety Alliance’s (CVSA) Brake Safety Week is scheduled for August 23-29, 2020. Enforcement officials will inspect commercial motor vehicles throughout the week. Vehicles found to have critical out-of-service brake violations, or other critical vehicle out-of-service inspection item violations, will be restricted from traveling until those violations are corrected. Vehicles that pass eligible inspections may receive a password-inspection CVSA decal.
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Employee Fatigue is a Risk That Can be Managed

Sleep apnea, restless leg syndrome, and insomnia are just a few sleep disorders that affect all employees, not only truck drivers. According to the National Safety Council (NSC), fatigue is a factor in 13 percent of workplace injuries, and “43 percent of Americans admit they may be too tired to function safely at work.” For motor carriers, a great deal of emphasis is placed on driver fatigue – and rightly so – but fatigue-related crashes and injuries are just part of the risk. Fatigue affects cognitive performance (i.e., short-term memory loss, concentration, etc.), work performance (i.e. decreased productivity, errors, etc.), personal health (i.e., depression, obesity, cardiovascular disease, etc.), and carries financial consequences such as increased health care costs.
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Ask The Risk Manager

WHAT CAN I DO TO PROTECT MY COMPANY FROM IDENTITY THEFT? Great question! This issue recently came up when a motor carrier was contacted by a third-party administrator (TPA) who was requesting unlimited access to the motor carrier’s intranet so it could file, process, and handle claims. Specifically, the TPA requested the motor carrier’s website login and password information to obtain information and documentation for a claim. This raised a red flag with the motor carrier, rightfully so. Before granting access to sensitive company data or agreeing to do business with anyone, you need to take steps to protect your identity from cyber criminals and other thieves to ensure the brokers, carriers, shippers, and receivers you do business with are legitimate. There are many ways criminals can steal a person’s or company’s identity. Below are common theft methods and ideas to help defend your company from identity theft.
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Use Positive Spillover to Improve Safety Performance

Have you ever noticed how people are influenced by those around them? Think of a neighborhood where one homeowner works very hard to keep his/her yard perfectly manicured. When neighbors see this meticulous attention to detail, they tend to raise their games and follow suit by taking better care of their properties. Before you know it, the entire neighborhood looks gorgeous and becomes a center of pride for everyone. One homeowner’s efforts had a positive spillover effect on his/her neighbors. In a service-oriented industry like transportation, think of how a top performer can improve customer service by bringing out the best in others. For example, one of the benefits of a small-sized trucking company is its sense of family. This closeness comes from ownership/management’s ability to have daily contact with all employees to the point where managers know the names of employees, their spouses, and children. Actively engaging employees to this degree, sharing an enthusiasm for the company, and most importantly, helping employees see they are valuable contributors to the company’s success can have a positive spillover effect. By taking pride in themselves and the company, employees become better advocates for the company’s products and services and ultimately strive to provide better customer service. From a safety standpoint, consider how management’s commitment to safety can create positive spillover and improve employee safety performance. When management leads by example and establishes high expectations, employees will be more apt to emulate this behavior and be more inclined to participate in organized safety activities. With improved safety performance, the organization will benefit in the following ways: • Fewer losses • Increased productivity • Improved morale • Lower turnover • Better communication • Lower workers’ compensation insurance costs                                                                                    • Reduced medical expenses • Decreased roadside violations • Increased customer service Improving safety performance through positive spillover is relatively inexpensive. It may cost nothing at all and require only minor operational adjustments. For example, selecting a safety-minded high-performer to conduct road tests or to mentor new drivers can have a positive spillover effect. Not only do new hires learn immediately what the company expects relative to safety performance, but also the personal interaction with someone exhibiting these characteristics creates a positive and lasting impression. Conversely, toxic employees are experts in creating negative spillover. Do not allow these personality types to monopolize discussions during safety meetings. Instead, intentionally involve top performers in the discussion from the start, and encourage new employees to participate so they feel their views are valid and a welcome contribution. CALL TO ACTION Identify safety-minded high-performers and keep them engaged by involving them in special projects. Recognize high-performers for their contributions to safety in group settings with their peers. Establish a driver mentoring program where top performers can influence new hires. Select a top-performing, safety-conscious driver to conduct road test evaluations.   Note: These lists are not intended to be all-inclusive. The information in this article is provided as a courtesy of Great West Casualty Company and is part of the Value-Driven® Company program. Value-Driven Company was created to help educate and inform insureds so they can make better decisions, build a culture that values safety, and manage risk more effectively. To see what additional resources Great West Casualty Company can provide for its insureds, please contact your safety representative, or click below to find an agent.  © Great West Casualty Company 2019. The material in this publication is the property of Great West Casualty Company unless otherwise noted and may not be reproduced without its written consent by any person other than a current insured of Great West Casualty Company for business purposes. Insured should attribute use as follows: “© Great West Casualty Company 2019. Used with permission by Great West Casualty Company.” This material is intended to be a broad overview of the subject matter and is provided for informational purposes only. Great West Casualty Company does not provide legal advice to its insureds, nor does it advise insureds on employment-related issues. Therefore, the subject matter is not intended to serve as legal or employment advice for any issue(s) that may arise in the operations of its insureds. Legal advice should always be sought from the insured’s legal counsel. Great West Casualty Company shall have neither liability nor responsibility to any person or entity with respect to any loss, action, or inaction alleged to be caused directly or indirectly as a result of the information contained herein.
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The Essential 7 Work Practices

Truck drivers, mechanics, and office workers were asked to identify the skills they felt were most effective in preventing workplace injuries. They agreed on the Essential 7 Work Practices. Read the information below and ask yourself how you can improve your work habits to protect yourself from injury.
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Prevent Cargo Theft Over The Holiday

Motor carriers should be mindful of the increased risk of theft as the holiday approaches. Fewer employees around the facility and warehouses and trailers potentially full of valuable cargo, makes for a target-rich environment to would-be thieves. Here are some loss prevention tips that can help motor carriers and drivers decrease the risk of theft. 
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Preventing Crashes from Outside the Truck

There is nothing worse for a motor carrier than receiving a call that one of its drivers has been involved in a crash. Everything stops as you react to the situation and start gathering details about who was at fault and whether the driver could have prevented the incident. While drivers are ultimately responsible for the decisions they make behind the wheel, the root cause of a crash could run deeper. There could be mitigating factors within management’s operational control that are contributing to losses – or worse – have lulled the organization into a false sense of security if a loss has not occurred yet.
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Choosing the Correct Personal Protective Equipment for the Job

If a hazard cannot be removed or reduced to a point it can be considered an acceptable risk, personal protective equipment (PPE) can be used to provide an extra barrier of protection to workers. Keep in mind: PPE does not remove a particular hazard, but it can help to reduce the risk of injury or illness. PPE should always be worn in designated areas where PPE is required. Read the information below, and determine how PPE can better protect you from harm.
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Ask The Liability Adjuster: What impact do onboard cameras have on liability claims?

Great question! The Claims Department at Great West Casualty Company has seen an increase in the number of onboard video cameras used by insureds over the past few years, and that is a good thing. While the majority of devices in use are outward-facing cameras, the use of inward-facing cameras is on the rise, as well.
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Opening/Closing Trailer Doors

Opening and closing trailer doors are two of the leading causes of work-related injuries for truck drivers. Read the information below, and ask yourself if there are actions you can take to protect yourself from harm.
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