Complacency 101: The Cause and Cure

The commitment from management is to provide a working environment free from unsafe conditions that may affect the health of the employee, the safety of the employee, and the safety of the public. The review of losses, unsafe driving behaviors, injuries, and near misses can be the result of several different items. However, the “root cause” that can often be ignored or unseen is complacency within the operation, management, and driver. This article will take a look at some causes and cures for complacency.