Great West Casualty Company Blog

Subscribe to our Blog

Mobile Learning: Are You and Your Team on Board?

For most of the last century, workplace learning has had a similar look and feel: employees are required to fill up a classroom where they would be lectured, expected to take notes, and then required to implement these newly learned behaviors. If you were lucky enough, you could do these training sessions once a month, have a very high participation rate, pound the drums on the same things you spoke about in the last meeting, and eventually achieve the results that you were originally after.
Read More

Tips to Bolster the Level of Customer Service

How does a company maintain a position of excellence within their chosen marketplace? This is the question that has led to scores of courses, books, and, lectures. Satisfying a product or service need is the universal foundation of any business operation. In addition to fulfilling the product/service need, marketplace impression will always be shaped by the level of customer service provided.
Read More

Ask a Safety Rep: What is Respiratory Protection?

QUESTION:   What is Respiratory Protection? ANSWER: Respiratory protection, including a NIOSH-certified respirator, is designed to protect employees from harmful airborne agents. For motor carriers that haul commodities categorized as inhalation hazards, such as Anhydrous Ammonia, they may be required to provide respiratory protection to drivers and employees who may be exposed to such hazards.
Read More

Driver Safety Programs: Save Money By Reducing Crashes

It is no secret that crashes are largely preventable and are often caused by driver error. By implementing a driver safety program at your company, you can greatly reduce your risk while protecting your company’s bottom line.
Read More

Do Your Training and Education Efforts Get The Thumbs Up From Your Employees?

You have probably participated in safety meetings, either as an attendee or a presenter. Think back to some of the better meetings you attended. What was it that made it a particularly effective or worthwhile event to attend? Memorable training events probably have something to do with the preparation and forethought put into the meeting. It may have been enhanced by a real world personal experience or a concerted effort to interact with participants.
Read More

Do Your Employees Share Your Values?

As an effective leader, you very likely have a core set of standards and principles which you are not willing to tolerate any compromise on. Most would refer to these deeply held standards as your set of values. While priorities will often change as circumstances change, your personal values do not change. They are not subject to compromise.
Read More

7 Steps to Help Prevent Shop Injuries

Developing a good company safety culture should not just focus on trucks and drivers. One of the key areas to develop the culture includes taking a long, hard look at your maintenance shop. Some leave that part of the business to the shop manager or lead mechanic, counting on them to know what to do to keep things running well and safely. There are some simple things you can do as an owner or manager to help reduce the risk in your shop.
Read More

Top 10 Critical Issues Facing the Trucking Industry

ATRI unveiled its list of the top ten critical issues facing the North American trucking industry at ATA's Management Conference and Exhibition in October. For the third year in a row, the industry ranked the Hours-of-Service (HOS) rules as its top industry concern.  For the past two years, major HOS impacts on supply chains were the impetus behind the first place ranking.  In this year's survey, carriers and drivers voiced their concern over the uncertain future of the current suspension of the rules.
Read More

CSA/SMS Under Control? Now It's Back to the Basics

Like most carriers, you probably spent a lot of time analyzing, modifying, and conquering your Safety Measurement System (SMS) results over the past couple of years. Now, as you look around feeling pretty good about yourself and your company, you may notice that something has been missing.
Read More

Handling Driver Objections At Safety Meetings

There are many reasons some trucking companies do not holding regular driver safety meetings. They may include not enough time, too costly, too difficult to get them all in one place, don’t want to take away from home time, and “we use web based training”. One reason that often isn’t voiced, but is a factor, is the fear of confrontation with a driver. Some may be apprehensive about a driver disagreeing or opposing what is being offered in terms of strategy for handling road/traffic conditions. The person leading the training may be someone who has not been driving truck for a number of years so they think things have changed, they may be someone who has never driven truck so they do not feel competent, or they just do not want to argue with a driver especially in front of a group.
Read More