7 Traits of a Professional, and How They Improve the Workplace

An older truck driver wearing hard hat and visibility vest

Professionalism in the workplace benefits you, your peers, and your employer. Exhibiting professionalism can bring you an inward sense of pride, self-respect, competence, and job satisfaction. Your peers will mirror your behavior in the way you treat others and approach your job, while your employer will view you as a reliable team player. Read the informaiton below, and ask yourself if there are actions you can take to present yourself in a more professional manner. 



A well-kept appearance makes a positive first impression. If a person looks disorganized on the surface, then people will think that person is disorganized. Being well-groomed sends a positive message to others that you take yourself and the job seriously. 



A professional works a problem rather than runs from it. He or she can be counted on to find solutions and think outside the box, if necessary. He or she is open to input and empowers others to tackle problems on their own. 



Values are principles or deeply-held beliefs. A professional lives by a set of values that is beyond compromise no matter the situation; he or she bases decisions on these beliefs.



A professional will master the skills required for his or her job and is continually seeking to grow and improve. As George Bernard Shaw said, “Life isn’t about finding yourself. Life is about creating yourself.”1 There is always something new to learn about oneself, one’s job, and life in general. 



Enter conversations with a positive and upbeat mind. Be quick to listen and slow to speak. Be mindful of your intonation and never use profanity. Non-verbal communication (i.e., body language) is equally important. Facial expressions, hand gestures, posture, etc.                         convey emotions and can easily be misinterpreted. Carry yourself in a manner that shows                   others you are approachable and open to differing perspectives. 



No matter how good or bad a day is going, you control your attitude. A professional stays positive and optimistic regardless of the situation, especially in front of peers and customers. If stress is getting to you, remain poised and step away to recharge and                            refocus. 



Successfully managing your route or schedule, planning ahead, completing paperwork on time and accurately, and keeping the truck clean are examples of an organized person. 




30 Safe Truck driving behaviors to combat Aggressive driving. 



Note: These lists are not intended to be all-inclusive.

The information in this article is provided as a courtesy of Great West Casualty Company and is part of the Value-Driven® Company program. Value-Driven Company was created to help educate and inform insureds so they can make better decisions, build a culture that values safety, and manage risk more effectively. To see what additional resources Great West Casualty Company can provide for its insureds, please contact your safety representative, or click below to find an agent. 

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© Great West Casualty Company 2022. The material in this publication is the property of Great West Casualty Company unless otherwise noted and may not be reproduced without its written consent by any person other than a current insured of Great West Casualty Company for business purposes. Insured should attribute use as follows: “© Great West Casualty Company 2022. Used with permission by Great West Casualty Company.”

This material is intended to be a broad overview of the subject matter and is provided for informational purposes only. Great West Casualty Company does not provide legal advice to its insureds, nor does it advise insureds on employment-related issues. Therefore, the subject matter is not intended to serve as legal or employment advice for any issue(s) that may arise in the operations of its insureds. Legal advice should always be sought from the insured’s legal counsel. Great West Casualty Company shall have neither liability nor responsibility to any person or entity with respect to any loss, action, or inaction alleged to be caused directly or indirectly as a result of the information contained herein.